OTRS-Customer-ITSM-Config-Item-Overview

• For OTRS 6 CE and LTS
• Add ITSM Config Item overview at customer portal

Paypal:

1. Update System Configuration > CustomerITSMConfigItem###CustomerUserField    
- Config Item field name that holds the value of the customer user  
2. Update System Configuration > CustomerITSMConfigItem###CustomerIDField  
- Config Item field name that holds the value of the customer company  
3. The overview will be divide into two section which is 
- Own Config Item (No 1)
- Company Config Item (No 2)